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How FusionFirst Increased Its Outbound Closure Rate by 30% With Saleshandy

FusionFirst is a global professional services company that helps MSMEs internationally with custom software, remote staffing, and outsourcing solutions.

Chetan Choubey

Chetan Choubey

Assistant Manager, FusionFirst

600%
Return on investment
30%
Increase in sales closure
40%
Outbound success growth
Country: United StatesTeam size: 50+

The challenge

The Challenges FusionFirst Faced Running Outbound at a Profit

Outbound was costing FusionFirst more than it returned.

Poor ROI. The cost of hiring BDRs was higher than the return they got from sales outreach.

Low reply rate. Outreach responded poorly because it lacked personalization and scale.

Manual work. Productivity stayed low, since BDRs spent most of their time on manual work and prospecting.

We moved from outsourced lead generation to a completely automated in-house outbound process. Saleshandy's assistance helped us grow outbound success by 40%.

Chetan ChoubeyChetan ChoubeyAssistant Manager, FusionFirst

The turning point

Why FusionFirst Chose Saleshandy

FusionFirst moved from outsourced lead generation to a fully automated in-house outbound process with Saleshandy. The repeatable, high-ROI system gave them the confidence to scale, and the BDR hiring program was validated by the ROI results.

The solution

The Solution

A repeatable in-house outbound engine with high ROI.

Repeatable, profitable outbound

Strategic cold emailing. Saleshandy helped FusionFirst adopt a strategic cold emailing framework built for high ROI.

Scaled personalization. The team overcame their low reply rate with automated personalization and contextual templates.

Cold email automation. Repeatable cold outreach with high ROI gave them the foundation to hire new BDRs at scale.

The results

The Results FusionFirst Achieved After Automating Outbound In-House

FusionFirst hired a large BDR team at scale and lifted its outbound success rate.

  • 600% return on investment
  • 30% increase in sales closure
  • Grew a team of BDEs at lower costs

Saleshandy gives professional services teams everything they need to run outbound in-house: a strategic cold emailing framework, scaled personalization, and cold email automation that makes outreach repeatable and profitable, all in one place.

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